Terms & Conditions

Welcome to Veggera – Live the Experience! Before participating in our cooking class tour, please read the following Terms & Conditions carefully. By booking and attending any of our activities, you agree to these terms.

1. General Information

  • Company Details: Veggera – Live the Experience is a tour agency based in Crete specializing in traditional cooking experiences.
  • Contact Information: For inquiries, please contact us at info@veggera.com or +30 6984 231 745.

2. Booking and Payment

  • Reservation: All bookings must be made through our website, email, or phone.
  • Confirmation: Your booking will be confirmed via email after payment or deposit has been received.
  • Payment Methods: We accept payments via credit/debit card or cash.
  • Cancellation Policy:
    • Cancellations within 24 hours or no-shows will not be refunded.
    • Cancellations made 24 hours to 7 days before the tour, 50% of the total amount will be refunded.
    • Cancellations made more than 7 days before the tour will receive a full refund.

3. Participation Requirements

  • Minimum Age: Participants must be at least 1 years old.
  • Health and Safety: Please inform us in advance of any allergies, dietary restrictions, or medical conditions. We are not liable for any adverse reactions caused by undisclosed allergies or conditions.
  • Clothing and Footwear: Comfortable clothing and closed-toe shoes are recommended for the garden and cooking activities.

4. Liability

  • Veggera – Live the Experience is not responsible for any personal injuries, property loss, or damage occurring during the tour, except in cases of proven negligence.
  • Participants join activities at their own risk.

5. Intellectual Property

  • All photos, videos, recipes, and materials provided during the tour are the property of Veggera – Live the Experience. You may use these for personal purposes but not for commercial reproduction or distribution without our consent.

6. Changes to Tours

  • Weather or Operational Changes: We reserve the right to adjust the schedule, activities, or location in case of unforeseen circumstances such as weather conditions or operational issues.
  • Notification: If changes are necessary, we will notify participants as early as possible.

7. Privacy Policy

  • Personal information collected during booking will be used solely for administrative purposes and to enhance your experience. We do not share your information with third parties.

8. Governing Law

  • These terms and conditions are governed by Greek law. Any disputes will be resolved in the courts of Crete.

If you have any questions regarding these Terms & Conditions, feel free to contact us.

Thank you for choosing Veggera – Live the Experience. We look forward to welcoming you!